Smart software | Solid support
Since 1997, we have worked closely with Archie Europe, developer of CRM software from the Netherlands. Archie is developed in Oosthuizen and is available in a cloud environment hosted in the Netherlands or on-premise. This makes local support, data sovereignty and short communication lines tangible.
As experienced CRM specialists, CRM Consultants supports organisations with the implementation, management and optimisation of Archie CRM. We translate its capabilities into a workable setup, clear agreements, reliable data and user guidance.
Archie in current practice: from relationship view to focused action
- Relationship view and follow-up: timeline, SmartSearch, activities, correspondence and mobile capture bring customer knowledge together.
- Focused steering: dashboards, sales funnels, the Target & Trend Monitor and Attention Monitor make priorities visible.
- Data quality: entry and enrichment through KVK or Company.info, current industry codes and controlled merging reduce data pollution.
- Control: authorisations, the GDPR Helper and agreements on retention, quarantine and clean-up support a manageable GDPR practice.
- Collaboration: integrations with Microsoft 365, data, marketing, finance and reporting solutions reduce duplicate work.
We do not start with every available feature, but with the process that needs to improve. We then determine which configuration, data, reporting and user guidance are genuinely needed. When an existing Microsoft 365 connection needs updating, we first assess the current workflow and then manage the transition in a controlled way.
View the official Archie release information or read more about our advisory approach.
Curious how Archie can help your organization grow?
Get in touch for an introductory meeting with one of our specialists.
